Policies

Substitutions are strictly limited to greenery; our flowers remain uncompromising.

In the rare event that your exact florals do not meet our rigorous quality standards, we will coordinate an alternate selection or full refund.

We offer complimentary delivery to the Phoenix metro within a 30 minute drive, covering: Cave Creek, Chandler, Fountain Hills, Gilbert, Mesa, Paradise Valley, Phoenix, Queen Creek, Scottsdale, Sun Lakes, Tempe.

We apologize, but in order to ensure the highest quality upon arrival, we do not offer delivery outside of our delivery zone.

Satisfaction guaranteed. Uncompromising quality is our hallmark. In the rare event that an arrangement does not meet your highest expectations, please contact our atelier within three days for a complimentary replacement or refund.

Refunds are processed immediately, please allow five to ten business days for the refund to appear on your statement.

Subscriptions may be cancelled, paused, or modified at any time.

(602) 398-0932 | atelier@teahouseflorist.com